WOOCS 2.2.3

Return & Exchange Policy

As Qufesilver, our main object is to produce with high quality, comfort and classiness. We are on this journey to prove that jewellery can bring happiness to everyone regardless of gender. At the end of the day we want each customer to be pleased with his/her purchase.

No worries!. You may not like the item or may not fit you for any reasons. We accept returns in 15 days after the shipment received to you as long as it fulfill these conditions :

  • Return must be in its packing without any breakage or worn-out condition.
  • It should be looked unused with no damage

 

But unfortunately shipment cost for returning is expected to be paid by you.

If you want to return your item, please mail it to our address:

Basak Mahallesi 5. Etap Tarabya Sitesi A19 daire 41, Basaksehir 34306. Istanbul, TURKEY.

If you have questions regarding returning an qufesilver.com order, please reach to us by email : [email protected]

 

EXCHANGE

Need to make a change? We accept changes in 15 days after shipment received. In this case you will be asked to pay shipment costs in two directions

REFUND

We will process your return within 2-5 business days after we receive the product and apply a credit to your original payment method. You’ll receive an email from us when this is complete.. We do not refund shipping charges.

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